Environmental conditions

1

Find a good lighting place to setup
2

Avoid under or over exposed place
3

Avoid moving background

Accessories

1

Prepare A SUPPORT TO LEAN YOUR PHONE ON TO, in order to properly place down your smartphone
2

Have A CARD IN STANDARD FORMAT that can be easy visible on your face.

This is important to scale the scan and get the PD accurate

Network

1

To enhance experience we recommand to have a good and stable internet access
2

Your network latency or bandwidth could impact the experience

User placement

1

Stand between 70 and 80 cm of your device to obtain the best accuracy
2

Place down the device on the support in order to be fully stable.
3

Make sure your ears are visible
4

You can keep your eyeglasses on
5

If lighting conditions provide too many reflection, try without glasses
6

Once requested, place the card, flat and centered over your mouth

Device

1

Make sure your OS is up-to-date
2

Make sure your browser is up-to-date
3

Make sure your device have a front-camera, with as minimum HD definition.
4

Make sure your browser or OS setup allow camera access

do the PD measure manual with a ruler (link)